{"id":104588,"date":"2021-12-22T16:42:53","date_gmt":"2021-12-22T15:42:53","guid":{"rendered":"https:\/\/www.monaco-tribune.com\/2021\/12\/have-your-say-your-views-on-the-carlo-app\/"},"modified":"2022-05-21T10:04:20","modified_gmt":"2022-05-21T08:04:20","slug":"have-your-say-your-views-on-the-carlo-app","status":"publish","type":"post","link":"https:\/\/www.monaco-tribune.com\/en\/2021\/12\/have-your-say-your-views-on-the-carlo-app\/","title":{"rendered":"Have your say: your views on the Carlo App"},"content":{"rendered":"\n

Since 2019, the Carlo App has enabled users in the Principality to buy from local businesses, generating cash back at the same time. After two years of use, what do customers think? The readers of Monaco Tribune shared their impressions with us and the creator of the app, Antoine Bahri, answered them.<\/strong><\/p>\n\n

The general opinion is that the app is quite popular. \u201cGreat, very practical\u201d testifies \u201cCri Cri\u201d on our Facebook page<\/a>. “Brilliant for shopkeepers” adds Alex in a comment. Feedback is positive, but users also shared a few pitfalls that can make the app more complicated to operate.<\/p>\n\n

An unreliable internet connection<\/h2>\n\n

The first area of improvement our readers would like tackled: the poor internet connection issues. \u201cEither we get to use the store’s wi-fi, which is not always easy, or we have to leave the store but often it doesn’t work and it lags and lags” Silvia complains. \n \n<\/p>\n\n

Same observation for C\u00e9cile: \u201cVery much in favour of Carlo but many connection problems indeed, which seem incomprehensible in a tiny country with 5G. It is the only country in the world where I have connection problems.” \n \n<\/p>\n\n

Some readers even complain that they have to leave the store to pay from the pavement. But as Claude points out: \u201cthe connection problems are not down to the application but to the service provider.” \n \n<\/p>\n\n

The creators of Carlo App have already thought about the problem: \u201cwe talk to shopkeepers, especially shopping centres. We asked the M\u00e9tropole to install 4G and we also talked with Monaco Telecom, asking them to improve connection issues. We have to have internet for payments, but we are trying to make the connection smoother through our discussions with providers.” \n \n<\/p>\n\n

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